Here at Towmate Built Rugged, we believe in supporting our customers, especially after purchase. Your account contacts are on hand to get the most out of your product. We’re here to help you, after all.
| Contact | Email Address | Phone Number |
| Customer Services | [email protected] | 01206 795949 |
| Sales & Marketing Director | [email protected] | 01206 588562 |
Please note, that all servicing and maintenance should use ATE supplied trailer parts and consumables to ensure working and continued warranty support of the trailer. Shop online at www.ate-uk.com.
Applying for Warranty
Our online warranty registration form can be found here.
Once complete, please submit the completed form to your account manager or email to [email protected]. Alternatively, you can post the completed form to our Head Office address:
ATE (UK) Ltd,
Haven Road,
Colchester,
Essex,
CO2 8HT
Warranty claims are subject to terms & conditions laid out in our warranty policy which can be found here. Please note that any warranty claims must be made within 30 days from the date of which the purchase becomes aware, or should have become aware, of any damage or defect to the product.
This Warranty is conditional on a Warranty Registration Form being completed, signed and returned to ATE (UK) Ltd by the original purchaser within 14 days of the delivery of the Product to the original purchaser from ATE (UK).
For any further information regarding the warranty of trailers, please contact us on 01206 585439 or by emailing [email protected].